Effective Date: October 7, 2025
This Privacy Policy explains how Agape Impact Venture LLC, doing business as SAGE: Senior Advisors and Guidance Experts (“SAGE,” “we,” “us,” or “our”), collects, uses, and discloses information through our website, www.sageguidanceexperts.com, our advisory services, AI-powered tools, and related services (collectively, the “Services”).
For purposes of this Privacy Policy:
- “SAGE Advisor” means an authorized representative of SAGE
- “you” means any user of the Services
This Privacy Policy applies to information collected online and offline.
OUR COMMITMENT
- We do not sell your personal information to third-party marketers
- We only share information as necessary to provide Services you request
- We limit disclosure to relevant providers and partners only
CONSENT & COMMUNICATION AUTHORIZATION
By submitting information through our website or interacting with a SAGE Advisor, you provide express written consent for SAGE to:
- Contact you via phone, email, and SMS/text
- Use automatic telephone dialing systems (ATDS) or similar technology where permitted by law
- Communicate regarding services, follow-ups, referrals, scheduling, and updates
You understand:
- Consent is not required to use the Services
- Message and data rates may apply
- Message frequency may vary
REFERRAL AUTHORIZATION
By using the Services, you authorize SAGE to:
- Act as your advisor and referral coordinator
- Share your information with selected senior living communities, care providers, and partners
- Prepare and transmit a Referral Sheet including relevant personal, care, financial, and preference data
- Identify SAGE as the originating referral source, including for tracking, validation, and compensation purposes
This sharing is necessary to provide the Services.
INFORMATION WE COLLECT
Information You Provide
- Name, phone, email, address
- Care needs, medical conditions, insurance
- Demographics (age, marital status, veteran status)
- Budget and financial ranges
- Preferences and timelines
- Communications with SAGE Advisors
- Information submitted via forms or tools
You represent you have authority to provide information about others.
Automatically Collected Information
- IP address
- Device/browser data
- Usage activity
- Approximate location
We use cookies and similar technologies to improve Services.
INFORMATION FROM THIRD PARTIES
We may receive information from:
- Providers and communities
- Referral partners
- Analytics providers
- Social platforms
We are not responsible for third-party accuracy or practices.
HOW WE USE INFORMATION
We use information to:
- Provide advisory and referral services
- Match you with providers
- Coordinate communication and referrals
- Deliver Referral Sheets
- Communicate with you
- Improve Services
- Ensure security and compliance
We may review, store, and analyze SMS, chat, and voice communications, including transcripts, for quality assurance, documentation, and service improvement.
HOW WE SHARE INFORMATION
We share information only as necessary:
With Providers & Partners
To evaluate and coordinate care or housing options.
With Service Providers
Including CRM, communications, and analytics systems.
We do not permit vendors to use your data to train their AI models.
SMS DATA PROTECTION
- Mobile information will not be shared with third parties for marketing or promotional purposes
- Text messaging originator opt-in data and consent will not be shared with any third parties
SMS & MOBILE COMMUNICATIONS POLICY
SAGE uses SMS for:
- Appointment confirmations
- Reminders
- Service updates
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at mattgriffin(at)sageaids(dotted)com, RitaRivera(at)sageaids(dotted)com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy
Opt-In
By providing your number and submitting a form, you consent to SMS communications.
Providing a phone number is optional, but some Services may be limited without it.
Opt-Out
You may opt out at any time by replying:
STOP
You will receive confirmation and no further SMS messages unless you re-subscribe.
Help
Reply:
HELP
Or contact:
📧 Infor(at)sageiads(dotted)com
📞 888.420.7243
Additional Disclosures
- Message and data rates may apply
- Message frequency may vary
- Carriers are not liable for delayed or undelivered messages
Opting out of SMS does not affect non-SMS communications unless separately requested.
HEALTH DATA PRIVACY (WA & NV)
We may collect Consumer Health Data, including:
- Medical conditions
- Care needs
- Diagnoses
- Functional status
Purpose
- Provide Services
- Match with providers
- Improve delivery
Rights
You may request:
- Access
- Deletion
- Withdrawal of consent
Contact:
📧 Infor(at)sageiads(dotted)com
📞 888.420.7243
PRIVACY RIGHTS
You may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
We may verify your identity before responding.
DATA RETENTION
We retain information as necessary to:
- Provide Services
- Meet legal obligations
- Maintain records of communications for compliance and documentation
- Resolve disputes
SECURITY
We use reasonable safeguards but cannot guarantee complete security.
RECORDED COMMUNICATIONS
Communications with a SAGE Advisor, including calls, SMS, and chat, may be recorded, stored, or reviewed.
MINORS
Services are intended for individuals 18+. We do not knowingly collect data from minors.
THIRD-PARTY LINKS
We are not responsible for third-party websites or practices.
CHANGES TO THIS POLICY
We may update this Privacy Policy. Continued use constitutes acceptance.
CONTACT INFORMATION
Agape Impact Venture LLC
dba SAGE: Senior Advisors and Guidance Experts
PO Box 42
Swedesboro, NJ 08085